Transport Manager

Publicación:
29 Nov 2022
Comunidad Autónoma
Comunidad de Madrid
Provincia
Madrid
- Pre-Order Phase: Receive customer purchase request, perform defined order checks and compare signed documents for completeness and correctness of the order. In case of missing/incorrect data or documents, clarification loop back to agent. Confirm purchase request and process into an order incl. production slot booking.
- Waiting Phase: Receive order amendment (customer driven), check and confirm; handling defined trouble shooter cases.
- Factory driven order amendment for VANS: In case of difference after factory, processing it might be necessary to handle IDR before order can be booked and confirmed to point-of-sales system.
- Ressolve Price-Mismatches, which are not covered by automatic Price Protection before it goes to the Agent.
- Order Cancellation with/without vehicle return: Check & decide on cancellation fee applicability, process & finalize cancellation....

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